TERMS AND CONDITIONS

Home Terms and conditions

Luxury Suite Villa

$1.800,000

Welcome to [Company Name] ("we", "us", "our"). These Terms and Conditions govern the use of our website and the services provided by [Company Name], a property management solution company based in India. By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully.

If you do not agree with these terms, you should immediately discontinue your use of this website.

ACCEPTANCE OF TERMS

By accessing and using this website, you confirm your acceptance of these Terms and Conditions. You agree to comply with applicable Indian laws and these Terms and Conditions when using our services.

Modifications to Terms

We reserve the right to change or update these Terms at any time, in accordance with applicable law. Changes will be posted on this page, and continued use of the website after such updates will be considered as acceptance of the revised Terms.

SCOPE OF PROPERTY MANAGEMENT SERVICES

[Company Name] provides comprehensive property management services for residential, commercial, and industrial properties in India. These services may include tenant management, rent collection, property maintenance, leasing, and more.

1. Residential Property Management

We handle tenant acquisition, lease management, and maintenance services for residential properties. Our services also include rent collection and dispute resolution related to tenant matters in compliance with the Indian Rent Control Act.

2. Commercial Property Management

Our commercial property services involve lease negotiations, maintenance, property audits, and tenant retention strategies. We work within the regulations of the Real Estate (Regulation and Development) Act (RERA) to ensure compliance.

3. Industrial Property Management

For industrial properties, we offer management solutions that include factory maintenance, warehouse management, safety compliance, and government approvals. We adhere to the laws governed by the Factories Act, 1948, and other industrial regulations in India.

4. Tenant Management

We manage tenant placement, tenant screening, lease agreements, and regular inspections. All tenancy agreements are drafted per the provisions of Indian law, ensuring compliance with applicable rent control laws and tenant rights.

5. Rent Collection

We provide secure and timely rent collection services on behalf of landlords. Rent can be collected via digital payments through methods like Unified Payments Interface (UPI), bank transfers, or debit cards, in accordance with Indian payment regulations.

6. Maintenance and Repair Services

We coordinate regular and emergency maintenance services for properties, working with licensed contractors for electrical, plumbing, structural, and HVAC systems. Maintenance services are provided as per contractual agreements and under the Indian law governing service contracts.

7. Legal Compliance and Dispute Resolution

We assist with compliance for property owners and tenants in matters of property disputes, lease agreement breaches, and maintenance obligations. Dispute resolution is done in accordance with the Indian Contract Act, 1872, and relevant Indian legal statutes.

REGISTRATION AND ACCOUNT RESPONSIBILITIES

1. Registration Requirements

To access certain services on our website, users may need to create an account. You are responsible for maintaining the security of your login credentials and ensuring that all information provided is accurate.

2. User Responsibilities

Users are responsible for maintaining the confidentiality of their accounts and passwords. You agree to notify us immediately of any unauthorized access or breach of security. We are not liable for any losses due to unauthorized account access.

PAYMENTS, FEES, AND INVOICING

1. Payment Terms

Our services are subject to fees that will be outlined in individual agreements. All payments must be made in accordance with the agreed terms, and failure to do so may result in suspension of services.

2. Invoicing

Invoices for property management services will be provided to clients through electronic formats such as PDF or other acceptable forms. Clients are required to review and raise any disputes within 7 business days.

3. Payment Methods

We accept payments via credit card, bank transfer, UPI, and other digital payment methods in compliance with Indian payment regulations. All transactions are secured through our third-party payment gateways in accordance with the Payment and Settlement Systems Act, 2007.

4. Late Payments

A penalty may be applied for late payments. If you fail to make payments as per the terms outlined in your contract, we reserve the right to charge interest or fees as specified in the agreement, in compliance with Indian law.

TERMINATION OF SERVICES

1. Termination by Us

We reserve the right to terminate or suspend access to our services immediately, without prior notice, in cases where users violate these Terms, engage in illegal activities, or abuse the services provided.

2. Termination by You

You may terminate your account or discontinue using our services at any time by contacting us. However, termination does not relieve you of your obligations to pay any outstanding fees or settle any financial liabilities under the agreement.

INTELLECTUAL PROPERTY RIGHTS

1. Ownership

All content on this website, including logos, images, text, and design, is the intellectual property of [Company Name]. You are granted a limited license to use this content for personal, non-commercial use, but you are not permitted to modify, distribute, or create derivative works without our explicit permission.

2. Trademarks and Copyright

Our company name, logo, and related marks are registered trademarks and are protected under the Indian Trade Marks Act, 1999. Any unauthorized use may result in legal action.

3. Third-Party Content

Any third-party content or services linked from our website are subject to the respective third-party’s terms of use. We are not responsible for the accuracy or availability of such content.

 DATA PRIVACY AND SECURITY

1. Data Collection

Your personal data is collected and processed in accordance with our Privacy Policy and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the IT Act, 2000.

2. Data Security

We use commercially reasonable safeguards to protect the personal data provided by users, in compliance with Indian cybersecurity laws. However, we cannot guarantee complete protection against unauthorized access.

3. Sharing of Information

We may share personal information with third-party service providers, but only in accordance with Indian data protection laws and for the purposes outlined in our Privacy Policy.

LIMITATION OF LIABILITY

1. No Warranty

Our website and services are provided "as is" without any express or implied warranties. We do not guarantee the accuracy, reliability, or availability of the content or services.

2. Limitation of Liability

To the fullest extent permitted by Indian law, [Company Name] shall not be held liable for any indirect, incidental, or consequential damages resulting from your use of the website or services. Our total liability in any circumstance will be limited to the fees paid for the specific service.

3. Indemnity

You agree to indemnify and hold us harmless from any claims, liabilities, damages, or expenses arising out of your use of the website or violation of these Terms.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by and interpreted in accordance with the laws of India. Any disputes arising out of these Terms will be resolved in the courts of India.

Dispute Resolution

In the event of any dispute, both parties agree to first attempt to resolve the issue amicably. If no resolution is reached, the dispute shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The place of arbitration shall be India, and the language used will be English.

COMPLIANCE WITH INDIAN LAWS

Real Estate (Regulation and Development) Act, 2016 (RERA)

We comply with the Real Estate (Regulation and Development) Act, 2016 (RERA) for all real estate transactions. All necessary disclosures will be made in line with the RERA provisions.

Taxation

All fees and payments are subject to applicable Indian taxes, including the Goods and Services Tax (GST). The tax rate and compliance with tax laws will be as per the regulations of the Indian tax authorities.

MISCELLANEOUS

1. Force Majeure

We shall not be held liable for any delay or failure in fulfilling our obligations under these Terms caused by events beyond our reasonable control, including but not limited to natural disasters, war, strikes, terrorism, power outages, or governmental actions (collectively referred to as "Force Majeure Events"). In case of any such Force Majeure Event, our obligations shall be suspended for the duration of the event.

2. Entire Agreement

These Terms and Conditions, along with any other agreements or policies referenced herein, represent the entire understanding between you and [Company Name] concerning the use of our website and services. This agreement supersedes all prior agreements, communications, or understandings, whether written or oral, regarding the same subject matter.

3. Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable Indian law, that provision will be deemed severed from these Terms, and the remaining provisions shall continue to be enforceable. The invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely reflects the intent of the original provision.

4. Waiver

No waiver of any provision of these Terms will be effective unless made in writing and signed by the party granting the waiver. Failure by [Company Name] to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.

5. Assignment

You may not assign, transfer, or sub-license any rights or obligations under these Terms without prior written consent from [Company Name]. We reserve the right to assign or transfer our rights and obligations to any third party without prior notice.

THIRD-PARTY LINKS AND SERVICES

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by [Company Name]. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. By using our website, you agree that [Company Name] is not responsible for any damage or loss caused by your use of third-party content or services.

Use of Third-Party Service Providers

To provide certain services, we may partner with third-party service providers. These third parties are responsible for their own terms and conditions, and you are encouraged to review their terms before using their services. We are not liable for the actions, content, or failures of such third-party service providers.

USER-GENERATED CONTENT AND REVIEWS

1. Submission of Reviews

You may submit reviews, ratings, comments, and other content on our website regarding our services or properties managed by us. By submitting content, you grant us the right to use, modify, publish, and distribute your content in connection with our business. You agree that your submitted content will not be defamatory, illegal, or infringing on others’ rights, and that [Company Name] is not responsible for any legal repercussions that may arise from your submitted content.

2. Monitoring and Moderation

We reserve the right to monitor, edit, or remove any user-generated content at our sole discretion if it violates these Terms or is deemed inappropriate. However, we are not obligated to do so, and we assume no responsibility for the content submitted by users.

3. Intellectual Property of User Content

Any content you submit to our website remains your intellectual property. By submitting content, however, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, and display your content on our website and related platforms.

PROPERTY LISTING AND ADVERTISEMENT SERVICES

1. Property Listings

If you are a property owner or agent using our platform to list properties, you are responsible for ensuring that all information provided in the listing is accurate and compliant with Indian laws, including but not limited to the Real Estate (Regulation and Development) Act, 2016 (RERA). False or misleading information may result in the removal of your listing and potential legal action.

2. Advertisement of Property Services

You may use our website to advertise property-related services, such as maintenance, leasing, or rental services. All advertisements must comply with applicable Indian advertising standards and laws. We reserve the right to remove any advertisement that violates our policies or is otherwise inappropriate.

3. Commission and Fees for Listings

Any fees or commissions applicable to property listings or advertisements will be outlined in a separate agreement or will be stated during the registration process. These fees may be subject to Goods and Services Tax (GST) as per Indian tax laws.

PROFESSIONAL LIABILITY AND INDEMNITY

1. Limitation of Professional Liability

While we strive to provide the highest quality of property management services, [Company Name] shall not be liable for any losses or damages that may arise from the use of our services, except where required by Indian law. This includes, but is not limited to, property damages, tenant disputes, legal non-compliance, or financial losses.

2. Indemnification

You agree to indemnify and hold [Company Name] and its affiliates, officers, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

DATA RETENTION AND BACKUP

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Indian law. Your personal information may be retained for legal, accounting, or reporting purposes beyond the termination of your account.

Data Backup

We take reasonable precautions to secure your data and ensure backups of critical information. However, we are not responsible for any loss of data due to unforeseen events or technical failures.

CONSENT FOR COMMUNICATION AND NOTIFICATIONS

Electronic Communications

By using our website and services, you consent to receive electronic communications from us, including emails, SMS messages, and push notifications regarding your account, services, or updates.

Marketing Communications

We may send you promotional or marketing communications about our property management services. You can opt-out of these communications at any time by following the unsubscribe link provided in the email or contacting us directly.